Understanding the Psychology Behind Emotionality
Have you ever wondered why some people are more emotional than others? Or why some people have more empathy than others? If so, you’re not alone. It turns out there is a field of psychology dedicated to understanding emotionality. Using the psychology behind emotionality can be incredibly helpful for business owners who want to improve communication skills, conflict resolution, sales, and customer service. Let’s take a closer look!
What Is Emotionality?
In order to understand the psychology behind Emotionality, we first need to understand what it means. Emotionality is the way in which we express our emotions and how we respond to the emotions of others. It is closely related to empathy, but it goes deeper than just being able to relate to someone else’s feelings. People with high levels of emotionality are generally more sensitive, compassionate, and understanding of other people’s feelings.
Culture and Emotionality
The way you are raised has a big impact on your emotionality. If you were raised in a home where emotions were not ok to express, you likely have a lower emotionality. If you were raised in a home where heated debate and arguments were the norm, you likely have a higher emotionality. There is still somebody’s nature that may go against the nurtured norms. I’m sure you can relate by thinking of your home growing up as opposed to your friends.
When traveling you’ll notice this too, some cultures are much more loud and gregarious whereas others are subdued and quiet. In the US, NYC and Seattle have very different vibes. NYC would be the higher emotionality city and Seattle would be a very low emotionality city. Even in the subtle moments, you can use the emotionality model to know what core emotional needs somebody has.
“Listen to the whispers and there will be no screams.”– Unknown originator – this quote has been around since Plato
The Impact on Businesses
Understanding the psychology behind emotionality can be incredibly beneficial for businesses in many ways. As a business leader, you already understand the power of emotions and how they can influence decision-making, create positive work environments, and increase customer loyalty.
By improving your understanding of emotions and how they drive behavior, you can better motivate your team to be more productive and satisfied with their roles. You also create better relationships with customers by empathizing and responding to their emotional needs.
Do you know your top emotional need? Do you know your employee’s top emotional needs? When you equip yourself with this knowledge, you can become the best version of yourself for you and your team.
Emotionality is a valuable tool for any business leader looking to maximize success through strong leadership.
Understanding the why behind somebody’s emotionality helps you understand the emotional responses that people have based on their emotional needs. Using this knowledge in your business will improve communication, foster relationships, reduce stress levels in the workplace, increase sales, and provide better customer service overall.
Take the emotionality quiz now to learn more about yourself and your current emotional need!
Find out how Emotionality can support you and your team today!